It stated that the computer was not infected and no further action was required. On both the McAfee and Symantec scans, Bit Defender popped up with a window stating that Trojan.Js.Downloader.BDS was blocked in a temporary internet files folder. Neither McAfee nor Symantec found any viruses.
I have scanned my computer with the folowing virus scanners:
#TREND MICRO ON LINE SCAN SOFTWARE#
Zone Alarm is my software firewall and I also have a router.
#TREND MICRO ON LINE SCAN PASSWORD#
I know that the account was compromised because they change my contact email and account password so that I can no longer log in.īit Defender is my native antivirus program. I also changed my login and password after the firt hack of my account. I am also certain that no one else has physical access to my computer or account information. I am certain that I have neither received nor linked from any phishing emails "from my bank." I would consider my passwords secure with 16 digits, letters and numbers, upper and lower case, and special characters. The reason I am here is to rule out a security breach on my computer as the method this information is getting stolen. One of my online banking accounts has been hacked twice in a month.
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